Mail Settings

Windows manual setup for IMAP (PDF).

1. Open Outlook and go to Tools → Account Settings.
2. Under the E-mail tab, click New and choose Microsoft Exchange, POP3, IMAP, or HTTP, then Next.
3. Select Manually configure server settings or additional server types → Next → Internet E-mail → Next.
4. Enter your name, full email address, and choose IMAP for the account type.
5. Incoming mail server: popmail.synergybroadband.com. Outgoing mail server (SMTP): popmail.synergybroadband.com.
6. Enter your username and password, click More Settings → Outgoing Server, enable SMTP authentication if prompted.
7. On the Advanced tab, use IMAP port 993 with SSL (or 143 with TLS per your client), and SMTP port 465 with SSL or 587 with STARTTLS as supported.
8. Click OK, then Next → Finish to test the account.

1. Open Outlook and go to Tools → E-mail Accounts.
2. Choose Add a new e-mail account → Next, then select IMAP → Next.
3. Enter your display name, email address, username, and password.
4. Set both incoming and outgoing server to popmail.synergybroadband.com.
5. Click More Settings (or Internet E-mail Settings) and enable outgoing server authentication.
6. On the Advanced tab, set secure ports (IMAP 993 / SMTP 465 or 587) to match your security settings.
7. Complete the wizard and send a test message.

1. Open Outlook Express (or Outlook) and open Tools → Accounts → Mail → Add → Mail.
2. Enter your display name and email address when prompted.
3. For POP/IMAP server, enter popmail.synergybroadband.com for both incoming and outgoing if the wizard asks for both.
4. Choose IMAP as the server type if the wizard offers POP vs IMAP.
5. Enter your account name and password; finish the wizard.
6. Open the account properties, enable “My server requires authentication” for SMTP, and set SSL/TLS ports if available.
7. Apply changes and restart the mail client if messages do not sync.

1. Open Thunderbird and choose File → New → Existing Mail Account (or set up from the welcome screen).
2. Enter your name, email address, and password, then click Configure manually.
3. Set Incoming (IMAP) server hostname to popmail.synergybroadband.com; port 993, SSL/TLS, normal password.
4. Set Outgoing (SMTP) hostname to popmail.synergybroadband.com; port 465 (SSL/TLS) or 587 (STARTTLS) as supported.
5. Confirm authentication method is normal password for both incoming and outgoing.
6. Click Done; accept any certificate prompts only if they match your provider.
7. Send a test email to verify SMTP.

1. Open Eudora and open Tools → Options → Getting Started (or Personality / Accounts depending on version).
2. Enter your return address (email) and display name.
3. Set Mail Server (Incoming) to popmail.synergybroadband.com and ensure the personality uses IMAP if supported by your Eudora build.
4. Set SMTP server (Outgoing) to popmail.synergybroadband.com and enable SMTP authentication / “Allow authentication”.
5. Set secure ports if your version supports SSL/TLS for IMAP and SMTP.
6. Save settings and check mail to verify the connection.