Leadership Team
One Team. One Purpose. Endless Possibilities.
At Synergy Fiber, our success is driven by a shared commitment to innovation, accountability, and execution. While each member of our leadership team brings unique expertise and perspective, we are united by a common purpose: building exceptional solutions, empowering great people, and delivering lasting value for our customers.
Together, we lead with vision, strategy, accountability, people, and execution—the principles that enable Synergy Fiber to deliver end-to-end technology, connectivity, and infrastructure solutions through a single trusted partner. By combining diverse experiences, collaborative leadership, and a customer-first mindset, we help organizations navigate today's challenges while building for tomorrow.
Norm Roe
Visionary Founder
“Innovation creates opportunity.”
Norm Roe is the Founder and Chief Executive Officer of Synergy Fiber, leading the company's strategic vision, operations, and long-term growth initiatives. With more than 30 years of experience in telecommunications and technology, Norm is widely recognized as an expert in broadband infrastructure, large venue networking, and technology innovation.
Throughout his career, he has pioneered innovative approaches to large building technology deployment and helped establish Synergy as an industry leader in connectivity solutions. Under his leadership, the company became an early innovator in point-to-point wireless deployments, helping expand broadband access and advance new approaches to infrastructure delivery.
Known for his entrepreneurial mindset and commitment to innovation, Norm continues to focus on identifying emerging opportunities, embracing new technologies, and building solutions that create lasting value for customers and communities.
LinkedInK. Jenean Kaiser
Strategic Builder
“Strategy transforms opportunity into results.”
K. Jenean Kaiser is the Chief Operating Officer of Synergy Fiber and has been instrumental in the company's success since becoming its first employee. She leads organizational strategy, operational excellence, and enterprise-wide execution, helping translate vision into measurable results.
Jenean is passionate about aligning people, processes, and technology to create scalable systems that support growth and performance. Her coaching-based leadership style emphasizes accountability, collaboration, and continuous improvement, enabling teams to operate effectively in an evolving business environment.
Through her leadership, Synergy continues to strengthen its operational foundation, enhance organizational capability, and position itself for long-term success.
LinkedInStacy Heidt
Ownership Champion
“Accountability sustains results.”
Stacy Heidt is the Chief Administrative and Quality Officer of Synergy Fiber and one of the company's founding employees. She leads the administrative, financial, purchasing, contracting and project management functions that support operational excellence across the organization.
Stacy is recognized for her commitment to quality, accountability, and execution. Throughout her career, she has helped establish the processes, standards, and disciplines that allow teams to deliver consistent results while maintaining a strong focus on customer satisfaction.
Her leadership continues to strengthen the systems and culture that support Synergy's growth, ensuring the organization remains responsive, reliable, and positioned for the future.
LinkedInSelina Lee
People & Culture Architect
“People make those results possible.”
Selina is the Chief People Officer and Executive Vice President of Synergy Fiber, leading the people and organizational strategies that support the company's growth and long-term success. She partners closely with executive leadership to align talent, culture, and business objectives across the organization.
Selina is passionate about developing leaders, strengthening organizational effectiveness, and fostering a culture where employees can thrive. Her work helps build strong teams, encourage collaboration, and support continued growth.
Her leadership continues to strengthen the people and culture that define Synergy, fostering an environment of collaboration, accountability, and continuous growth across the organization.
LinkedInJamie Cooper
Execution Expert
“Execution brings it all to life.”
Jamie Cooper is the Senior Vice President of Contracting for Synergy Fiber, leading the company's contracting and project management organizations. He oversees the successful execution and delivery of complex technology and infrastructure initiatives that support customers across a broad range of industries.
With more than two decades of industry experience, Jamie brings deep expertise in project delivery and operational leadership. He is known for combining disciplined execution with strong client relationships to deliver consistent, high-quality results.
His leadership plays a vital role in translating strategy into customer outcomes, helping Synergy maintain its reputation for reliability, excellence, and long-term partnership.
LinkedInMeet the Minds Behind Synergy Fiber
We are a trusted technology partner for buildings — serving as a 'JUST ONE' partner or providing individual services for seamless connectivity, advanced security, and integrated solutions that enhance the experience for residents, developers, owners, and managers.
We simplify and optimize technology, allowing clients to focus on what matters most — creating thriving spaces where people can connect, live, and work with ease.
Leave IT to us.
To provide a comprehensive array of technology services that meet the needs of buildings both now and in the future.