Mail Settings

For web-based access to your email: webemail.synergybroadband.com

To configure your email account:

Select your email client from the popmail.synergybroadband.com server list below. For assistance, please call (734) 222-6060 and a Synergy representative will be happy to assist you.

• MS Outlook 2016

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• MS Outlook 2007
1. 1. On the Tools menu, click Account Settings
2. 2. On the E-mail tab, click on the New... button
3. 3. On the Choose E-mail Service screen, select IMAP and click Next to continue
4. 4. Select Manually configure server settings or additional server types, and then click Next
5. 5. On the Choose E-mail Service page, select Internet E-mail and then click Next
6. 6. On the Internet E-mail Settings page, you will need to fill in the following information:
       Your Name: Your name as you would like it to appear on outgoing     messages
       E-mail Address: [email protected]
       User Name: [email protected]
       Password: your password
       Incoming mail server (IMAP): popmail.synergybroadband.com
       Outgoing mail server (SMTP): popmail.synergybroadband.com
7. 7. Click on the More Settings... button
8. 8. Select the Outgoing Server tab, and put a check mark next to My outgoing server (SMTP) requires authentication
9. 9. Select Log on using and enter the following:
       Username: [email protected]
       Password: your password
   Click OK to save your settings and return to the previous menu
10. 10. On the Internet E-mail Settings page, click the Test Account Settings... button
11. 11. If for any reason the test shows Failed, return to the previous menu and double check your settings
12. 12. Click Next, Finish to complete your email setup

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• MS Outlook 2002 & 2003
1. 1. On the Tools menu, click E-mail Accounts
2. 2. Select Add a new e-mail account and click Next to continue
3. 3. On the Server Type screen, select IMAP and click Next to continue
4. 4. Select View or change existing e-mail accounts, and then click Next
5. 5. On the Internet E-mail Settings (IMAP) page, you will need to fill in the following information:
       Your Name: Your name as you would like it to appear on outgoing     messages
       E-mail Address: [email protected]
       User Name: [email protected]
       Password: your password
       Incoming mail server (IMAP): popmail.synergybroadband.com
       Outgoing mail server (SMTP): popmail.synergybroadband.com
6. 6. Click on the More Settings... button
7. 7. Select the Outgoing Server tab, and put a check mark next to My outgoing server (SMTP) requires authentication
8. 8. Select Log on using and enter the following:
       Username: [email protected]
       Password: your password
   Click OK to save your settings and return to the previous menu
9. 9. On the Internet E-mail Settings page, click the Test Account Settings... button
10. 10. If for any reason the test shows Failed, return to the previous menu and double check your settings
11. 11. Click Next, Finish to complete your email setup

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• MS Outlook 98, 2000 & Outlook Express
1. 1. On the Tools menu, click Accounts, and then click the Mail tab
2. 2. Click Add, and then click Mail
3. 3. Type the name you want to appear in the "From" field when you sent messages, and then click Next
4. 4. Check to be sure that I already have an email address I'd like to use is selected. Enter your email address, and then click Next
5. 5. On the E-mail Server Names page, you will need to fill in the following information:
       Type of Server: IMAP server
       Incoming mail server (IMAP): popmail.synergybroadband.com
       Outgoing mail server (SMTP): popmail.synergybroadband.com
   Click Next
6. 6. On the Internet Mail Login page, you will need to enter:
       Account name: [email protected]
       Password: your password
   Click Next
7. 7. Clicking Finish will take you back to the Accounts setup screen
8. 8. You will also need to configure your Outgoing mail server settings. Select your Synergy email account.
9. 9. Click Properties
10. 10. Click the Servers tab
11. 11. Under Outgoing Mail Server, click to select the My server requires authentication check box
12. 12. Click Settings
13. 13. Select Log on using and enter the following:
        Username: [email protected]
        Password: your password
    
14. 14. Click OK twice to apply all the changes
15. 15. Send a test message to yourself from a secondary email address, or have a friend send one to you to verify that your email is working properly.

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• Mozilla Thunderbird
1. 1. On the Tools menu, click Account Settings...
2. 2. In the lower left corner, click on Add Account...
3. 3. Select Email account, click Next
4. 4. In the Your Name field, type the name you want to appear in the "From" field when you send messages. In the Email Address field, enter [email protected], then click Next
5. 5. Select IMAP for your type of incoming mail server.
       Incoming Server: popmail.synergybroadband.com
   Click Next
6. 6. Incoming User Name: [email protected]
       Outgoing Username: [email protected]
7. 7. Account Name: [email protected]
   (Note that you do not have to call your account by this name, but it is generally a good idea for easy identification)
8. 8. Click Finish. This will return you to the Account Settings window.
9. 9. Click the + next to your account name if the list does not expand automatically
10. 10. Highlight Server Settings on the left side of the window
11. 11. Below Server Settings on the right side, check the box to Use secure authentication
12. 12. Select Outgoing Server (SMTP) from the left hand side of this window. Enter the following on the right:
        Server Name: popmail.synergybroadband.com
        Check the box to Use name and password
        User Name: [email protected]
    Click OK


13. ***Note that if you are using Thunderbird for the first time, you will be prompted for Outgoing Server information during the setup process. Be sure to use popmail.synergybroadband.com for your outgoing mail.

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• Eudora
1. 1. When Eudora starts for the first time, the New Account Wizard will start. Click Next to continue. (Alternatively, if this is not the first time you have used Eudora, you can easily make the necessary changes by selecting Tools, Options...)
2. 2. On the Account Settings screen, select Create a brand new email account, then click Next
3. 3. In the Your Name field, type the name you want to appear in the "from" field when you send messages, and then click Next
4. 4. In the Email Address field, enter [email protected], then click Next
5. 5. In the Incoming Server field, enter popmail.synergybroadband.com
6. 6. Select POP for the type of server, then click Next
7. 7. In the Outgoing Server field, enter popmail.synergybroadband.com. Make sure that Allow Authentication is on, then click Next
8. 8. Setup is now complete. Click Finish.


9. Allow Eudora to remember your password:
10. 1. Any time you want to send or receive mail, Eudora will prompt you for your password. If you would like Eudora to remember it, instead of having to re-type it every time, click Tools and selection Options
11. 2. Select the Checking Mail icon (second from the top) on the left side of the Options menu
12. 3. Check the Save password box, then click OK

Mobile Mail Settings

Select the type of phone you have from the list below.

Blackberry
1. 1. To get started, head to the account setup by going to Settings > Accounts. You can also get here directly from the Hub providing you haven't already added accounts to your device. In the account setup screen you'll see any accounts already on the device. To add an account, tap the Add Account icon on the bottom menu.




2. 2. Here you will have a list of accounts you can set up. Again, any services that are already set up will not show. So if you already added your Facebook account you won't see the option to add it. The only option that allows multiple accounts is email, calendar and contacts. Twitter, Facebook and Evernote only offer one account.




3. 3. For basic email setup, choose Email, Calendar and Contacts. On the next screen, enter your email address. Next, enter the account password. On the next screen, you can choose to name the account and also toggle sync for email, calendar and contacts. Click Done.



• iPhone
• Android